At Topaz Coaching & Consulting, we are committed to protecting your privacy. This document aims to explain the types of information we collect and store during your use of our website, the purposes of collecting and using this information, and to provide tools and guidelines to help you maintain your privacy.

This policy pertains to “personal information,” meaning data related to an identifiable or reasonably identifiable individual that is protected by law. This policy does not apply to data unrelated to private individuals or to data about companies.

Information We Collect

During your use of the website and engagement with our services, we collect, store, and process various types of personal information. Examples include:

1. Personal and Contact Information

   • Full name, address, email, phone numbers, user language, IP address, and device or operating system details.

2. Financial Information

   • Payment details, credit card information, and payment-related data.

3. Public and Legally Usable Information

   • Data from public databases, credit information services, and publicly shared content on social media.

4. Preferences

   • Language preferences, subscription to newsletters, and usage preferences.

5. Service Usage Information

   • Details of services utilized, interests in specific offerings, billing details, service dates, and delivery information.

Information Collection Methods

We gather information directly from users, automatically through the website, and via third-party sources:

1. Information You Provide

   • When purchasing services, asking questions, participating in marketing activities, subscribing to newsletters, or voluntarily sharing details.

2. Automatically Collected Information

   • Data collected through our website systems and third-party providers.

3. Third-Party Information

   • Information received from external sources like credit agencies, government entities, service providers, and social media platforms (subject to your privacy settings).

We retain this data as long as necessary to fulfill the purposes described in this policy or as required by law.

Use of Information

The information we collect is used for various purposes, including but not limited to:

• Providing tailored services and products.
• Managing billing, warranties, and delivery logistics.
• Communicating with clients for customer support, service updates, or marketing purposes.
• Improving services, fraud prevention, and ensuring compliance with legal requirements.

Sharing Information with Third Parties

We may share your data with authorized third parties under permissible circumstances, such as:

1. Subcontractors and Service Providers

   • For delivery, billing, data processing, or marketing.

2. Authorized Representatives

   • Individuals authorized by you to access your information.

3. Business Transfers

   • In cases of business mergers or acquisitions, subject to the limitations outlined in this policy.

4. Legal Authorities

   • When required by law or government regulations.

Direct Marketing and Communications

If you have joined our mailing list or consented to receive communications, we may send you marketing offers, service updates, and legally required notices.

You may opt out of receiving promotional messages by contacting us via:

• Website Contact Form
• Email: Topazafrir@gmail.com
• Phone: +1-587-891-5493 or +972-506-480161
• Unsubscribe link in any email correspondence.

Use of Data Collection Technologies

We use data collection technologies such as pixel tags, browser analytics tools, Google Analytics, and third-party tools for monitoring website activity and enhancing user experience.

These technologies may collect details like your operating system version, browser type, IP address, and geographic location. You can manage or restrict these technologies through your browser settings or Google Ads settings.

Additional Privacy Matters

We implement appropriate security measures, such as firewalls, SSL encryption, and other safeguards, to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection against breaches.

In case of unauthorized access or data compromise, we will notify you as required by law.

You may review, correct, or request deletion of your personal information unless required by law to retain it.

Version: 01 – April 2024

Contact Us:
Phone: +1-587-891-5493 | +972-506-480161
Email: Topazafrir@gmail.com
Address: 920 Innes St, Nelson, BC, Canada V1L 5T2

Social Media:
Facebook | LinkedIn

For further questions about this privacy policy, feel free to reach out.